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Vang Vieng Accommodation The Elephant Crossing Traveller Feedback

The Elephant Crossing

Address: Ban Viengkeo, Vang Vieng District, , Vang Vieng view map
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There is always a friendly Lao and Australian welcome here at The Elephant Crossing. Rooms are comfortable and stylish, and the owners are knowledgeable and enthusiastic about the many lovely spots around Vang Vieng that visitors can explore. Guests of The Elephant Crossing can access the river for boat trips and other water activities from private boatlanding. Family facilities include large suites, high chairs in the restaurant and an inflatable children's pool in the garden - conveniently situated for parents comfort beside the terrace restaurant, where free tea and coffee are always available. With the added attraction of a comfortable lounge with deep sofas, a good selection of international magazines and a mountain view, it is difficult for guests to tear themselves away from The Elephant Crossing!


Caring For The Customer

The "caring for the customer" rating is an aggregate score for the five parameters we survey (welcome, the service, charm, cleanliness/maintenance and overall experience/value for money. There must be a minimum of 3 traveller ratings we can average before we display a rating for the property. We also age traveller ratings and discard any that are over twelve months old.

The Elephant Crossing   has an average customer care rating of 4.32 (out of a possible 5). The scores for each parameter are:
  • 4.29
  • 4.29
  • 4.12
  • 4.47
  • 4.41
Traveller Feedback

Mr David B.
- Australia
on 21 Jan 2012
the position and facilities are fantastic. Good meals and service and close to everything.
Mr Jan V.
- Belgium
on 15 Jun 2011
very nice view.Staff is still in a learning process,but was ok for us.
Mr Paul W.
- Switzerland
on 27 Jan 2011
were on first 2nd floor - very nice view onto river and the mountains
Ms Mafalda G.
- Portugal
on 30 Mar 2010
Great room views
Mr Norman R.
- Canada
on 25 Mar 2010
We enjoyed our stay at The Elephant Crossing very much. The location was fabulous - right on the river, with clean rooms and a very helpful staff. We like it that they hire local people as staff for their guesthouse.
Ms Anke B.
- Netherlands
on 06 Mar 2010
Room was ok; the balcony overlooked the river which was great.The food especially the dinner was excellent. The location and the atmosphere was great. Unfortunately we could only eat one evening there; the second evening there was a large group and the kitchen staff could not serve more people.
Mr Kurt K.
- Austria
on 01 Mar 2010
Location and accommodation was great, the food especially the coffee for breakfast could be better
Mr Michael D.
- United States
on 22 Feb 2010
The views were spectacular.
Mrs Liz S.
- United Kingdom
on 17 Feb 2010
The hotel is in the most lovely setting with a view to die for. The garden is delightful and bar restaurant area very pleasant. However we were disappointed with the standard of the room and particularly with the bathroom which was in urgent need of refurbishment.
My husband gave in a bag of laundry on the evening we arrived and he was assured it would be ready in 24 hours as we would be leaving the following morning. When we collected it, it had not been washed and no explanation or apology was forthcming. We felt this reflected badly on the off hand way that the hotel appears to be managed and the care they take of their guests.
Also we booked a "VIP" bus through the hotel - no way was it anything like the "VIP" bus we travelled on to Vang Vieng. It was also more expensive.
Mr Jude B.
- Ireland
on 11 Jan 2010
The hotel management and staff very friendly and helpful
Ms Annika P.
- Australia
on 11 Jan 2010
The location of the hotel is stunning and away from all the backpackers. The only thing was the breakfast wasnt the greatest but it was still good
Mr Carsten G.
- Germany
on 22 Dec 2009
The rooms at the corner can really be recommendead as they give your more view. The overall impression was very nice. A bit disturbing was the manufacture work in some rooms during the day; somtimes starting at 8:15 am with big noise; not sure why this has to be done in the main season in December.
Ms Hannah O.
- United Kingdom
on 30 Nov 2009
Absolutely outstanding accomodation in all respects. Fantastic view.
Mrs A K.
- Germany
on 29 Nov 2009
best choose in vang vieng if you are not a backpacker. fantastic view to the mountains from the rooms and restaurant terrace, room: okay, but towels for ground and body very dirty both days
Mr Jan V.
- Switzerland
on 26 Nov 2009
The Hotel and it's location are great. But unfortunately the assistance in booking tours and tickets was somewhat erratic or even unreliable.
Mrs Kimberly D.
- United States
on 03 Oct 2009
The owners of Elephant Crossing were great and it was an extremely family friendly experience.
Ms YEE YIN S.
- Malaysia
on 30 Sep 2009
The hotel environment was great especially the river and mountain view from the hotel. Breakfast was o.k but it would be ideal if they also serve the local noodle soup too.However,dinner was very good and we enjoyed the romantic candle light dinner there.Since Vang Vieng offer lots of activities that involve with water, the hotel should consider to provide hair dryer in each room...

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